Shop rules

I. General conditions

  1. The Bikerscreen online store, located on the website at bikerscreen.com, allows you to make purchases via the Internet.
  2. The bikerscreen.com store is run by the company:

P.P.H.U. Metro
ul. Wrocławska 1
91-052 Lodz
NIP: 726-038-29-99
Regon: 004348705

  1. Contact:

Metro Store
ul. Wrocławska 1
91-052 Lodz
tel: +48 42 654 29 68, +48 798 470 240

  1. Purchase in the Bikerscreen online store constitutes acceptance of these regulations.

II. Shop rules

The regulations of the online store (hereinafter referred to as the Regulations) define the rules of operation of the online store run under the name Bikerscreen (hereinafter referred to as the Store) and the conditions for concluding and implementing sales contracts with customers via the Store.
These Regulations become part of the contract concluded between the Seller and the Store’s customer (hereinafter referred to as the Buyer).
By placing an order in the Store, the Buyer declares that he has read the Regulations and accepts its provisions.
If the Buyer fails to comply with the provisions of the Regulations, the Seller is entitled to cancel the placed order.

GENERAL PROVISIONS

  1. Products offered by the Store are brand new (unless stated otherwise on the product page), free from physical and legal defects.
  2. The Store reserves the right to carry out and cancel promotional campaigns on the Store’s websites or to introduce changes to them.
  3. The reduced price of the goods sold with the description Bargain, Promotion, Sale is not dictated by product defects (unless stated otherwise on the product page).
  4. Delivery costs are given separately from the price of the product and are recorded in the “Shipping” section, as well as visible when placing the order.
  5. All materials posted on the website are the property of the Store and it is forbidden to copy or duplicate them without the consent of the administrator or the owner of the Store.

PROCEDURE FOR SUBMITTING AND FULFILLING THE ORDER

  1. An order can be placed by means of adding a product to the basket and then by clicking on the “Execute order” button.
  2. The basic condition for the implementation of purchases is the correct provision of contact details along with the correct, existing e-mail address and telephone number under which it will be possible to confirm the order.
  3. Orders can be placed 24 hours a day throughout the year. Shipment takes place within three working days of receipt of payment confirmation.
  4. In the event of circumstances preventing the full or temporary implementation of the order, the company P.P.H.U Metro reserves the right to suspend the execution of the order – it undertakes to immediately notify the Buyer of the situation.
  5. Orders with incorrectly filled contact details (non-existent e-mail or no telephone) may not be considered.
  6. The Bikerscreen Store reserves the right to suspend orders that raise doubts.
  7. Prices of goods in the Bikerscreen online store are given in € and include Polish VAT. In some countries, tax and / or duty may apply.

PAYMENT

The payment methods available in the Store are:
payment via on-line payments made via Pay Pal

RETURN

  1. Pursuant to the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product, the Buyer has the right to return the purchased goods within 14 days from the date of delivery, without giving a clear reason for the return. It is possible only if the product is not damaged or used in any way. The Store should be informed about the intention to return the goods by phone or e-mail by sending a message to the following address: contact@bikerscreen.com. Exceeding the deadline will be the basis for not considering the withdrawal from the contract.
  2. The goods must be in their original, undamaged packaging, with all its contents, and the product itself and accessories must not bear traces of use. It is permissible to open the package to see the goods.
  3. In the event of a decision to withdraw from the contract, the Buyer should return the goods properly packed within 14 days of its receipt along with the completed statement and the attached sales document. The Buyer covers the shipping costs. We do not accept parcels sent back at the expense of the Store or shipped without prior consultation.
  4. The Seller undertakes to consider the return notification within 7 working days from the date of delivery to the Store, if all of the above-mentioned the conditions for returning the goods will be met, the money will be refunded in the amount of the price of the returned goods (delivery costs are not refundable), will be made within 14 working days from the date of receipt of the returned goods, to the bank account indicated by the Buyer.
  1. The goods, the return of which will not be recognized, will be returned to the Buyer after the Buyer has transferred to the Store’s account the appropriate amount for the re-sending of the shipment to the Buyer. If you have additional questions, please contact the Customer Service Department – contact@bikerscreen.com

EXCHANGE OF GOODS

  1. Pursuant to the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product, the Buyer has the right to replace the purchased goods within 14 days from the date of delivery, without giving a clear reason for the return. It is possible only if the product is not damaged or used in any way. The Store should be informed about the intention to return the goods by phone or e-mail by sending a message to the following address: contact@bikerscreen.com. Exceeding the deadline will be the basis for not taking the exchange into account.
  2. The goods must be in their original, undamaged packaging, with all its contents, and the product itself and accessories must not bear traces of use. It is permissible to open the package to see the goods.
  3. The buyer should send back the goods properly packed within 14 days of its receipt along with the completed declaration and the attached sales document. The Buyer covers the shipping costs. We do not accept parcels sent back at the expense of the Store or shipped without prior consultation.
  4. The Seller undertakes to consider the replacement application within 2 days from the date of delivery of the parcel to the Store, if all of the above-mentioned the conditions for the exchange of goods will be met, the Buyer will be able to re-place the order, the equivalent of the previous order will be taken into account. The re-order should be of an equal or higher value (when ordering goods with a value higher than the previous one – the difference is paid by the Buyer).
  5. The goods, the return of which will not be accepted, will be returned to the Buyer after the Buyer has transferred to the Store’s account the appropriate amount for the re-sending of the shipment to the Buyer. If you have additional questions, please contact the Customer Service Department – contact@bikerscreen.com

WARRANTY AND COMPLAINT

  1. The Store should be informed about the intention to make a complaint by e-mail. The cost of returning the advertised goods to the Store shall be borne by the Buyer.
  2. The Store undertakes to consider the complaint within 14 working days of receiving the parcel. In the event of a justified complaint, the damaged product will be repaired (by the manufacturer) or replaced with another, full-value one, and if it is no longer possible (e.g. due to out of stock), the Store will reimburse the buyer for the equivalent of the product price or offer him other available in the Store. goods to choose from.
  3. We do not accept parcels sent back at the expense of the Store or shipped without prior consultation.

PERSONAL DATA PROTECTION

  1. By placing an order, the Buyer agrees to the processing (for the purpose of order fulfillment) of the personal data provided in the registration form by the company P.P.H.U. Metro based in Łódź at ul. Wrocławska 1
  2. The Store undertakes to protect personal data in accordance with the Act of August 29, 1997. on the protection of personal data (Journal of Laws of 1997, No. 133, item 883). According to this law
    Store customers have the right to access their data, to correct them and to request the cessation of their use.
  3. Personal data is used only for the implementation of orders and subject to the consent of the Buyer to inform about new products, services and promotions offered by the Store. Personal data will not be shared with other entities.
  4. Details of the payment card number and bank account number are not known to the Seller.
  5. Authorization of electronic forms of payment takes place on the websites of relevant banks, using the Pay Pal service or available payment gateways
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